Know Libya - Training Programmes

Know Libya (registered in Libya as M’arafat Libya Company Limited) specialises in providing tailor made solutions to clients' training needs in Libya.

We have successfully and effectively delivered tailor made training programmes to hundreds of Libyans and expatriates working in Libya in a variety of sectors (e.g. banking, energy, tourism & construction). We respond to client's needs, combining English language and training topics which raise awareness and improve commercial understanding. This includes offering the following:

• English language courses tailored for clients in specific sectors (Business, Banking, Technical, Hospitality, Construction and General). Based on comprehensive needs analysis, we plan training and design courses that are delivered and managed by experienced and qualified teachers for groups of employees in-company.

• Short course programmes in business, soft skills, personal development, management and leadership training. Our experience of working in Libya and overseas, together with our knowledge of local and international companies operating in Libya, means we are very aware of the training gaps Libya faces. As a result we are able to specifically design and deliver courses that relate to the characteristics of the Libyan business environment. See Course Schedules for more information about our open public programme. All courses shown are also available as closed courses for groups of at least 8 participants.

• We also source specialist expert training from leading business schools, universities and training centres around the world to deliver training to your group in Libya, and we can source training courses for groups to attend overseas. See Links page for more information.

To help add value for participants, client sponsors and overseas training providers, we can liaise with training providers to offer pre-departure preparation courses and follow-up review courses in Libya.

Cultural awareness training for expatriates and Libyans including: Libyan cultural awareness orientation programmes, and specific Business Culture awareness courses designed to improve the effectiveness of Libyans and expatriates working together in Libya or overseas. See Cultural Awareness page.

Arabic for Foreigners - course content, level, materials and scheduling tailored to suit closed groups of 8 or more participants.

Hotels, Retail & Tourism - Short course 'Key Essentials' training available in: Customer Service; Personal Grooming; Cultural Awareness; Food Safety & Hygiene; Communication Skills and Hospitality English. Specialist Hotel Management and skills training available with leading international hotel schools.

• Some examples of how Know Libya is meeting training needs in Libya:

• Successfully preparing a group of 24 senior Libyan bankers for a 3-week mini MBA programme at Warwick University Business School (WBS) in the UK. By introducing the MBA course topics to participants in Libya, helping build their awareness and knowledge of international business practices, commercial concepts and management topics in English they were better prepared to benefit fully from their UK experience.

• Organisation, delivery and management of General, Business and Financial English programmes for 75 banking sector employees (Beginner to Advanced) from Central Bank of Libya, Umma, Gumhouria, National Commercial Bank and National Banking Corporation. Included needs analysis, placement testing, training plans, designing courses, delivering lessons, evaluations and reporting.

• Effectively designed and delivered a series of 5-day personal leadership training courses to 40 expatriate and Libyan engineers, supervisors and managers. Course topics included: communication skills, creative thinking, decision making, cultural awareness, team building, delegation, motivation, coaching and time management.

• Professional organisation, delivery and management of an in-house Technical English language programme for 30 Libyan employees working in the energy sector. Included needs analysis, placement testing, training plans, designing courses, selecting materials, resourcing the training room, delivering lessons, student evaluations and reporting.

• Tailor made Libyan culture awareness training programme and social event for an international company's expatriate employees and their families (approximately 80 people).

• Customised Customer Service training delivered to 25 Libyans working as VIP exhibition hosts at the Tripoli International Fair.

Know Libya = Local insight + International expertise

If you would like to know more contact us at info@knowlibya.net